+ FOUR SEASONS PREFERRED PARTNER

As our client, you are welcomed into the exclusive Four Seasons Preferred Partner program. Each of the Four Seasons Resorts and Hotels will extend added-value amenities and VIP status to you, regardless of your preferred credit card. Christine has a personal relationship with contacts on property and priority access for your reservations and personal requests. She will work hand-in-hand with these contacts to make sure your stay is memorable and includes the exclusive Four Seasons Preferred Partner benefits.

FOUR SEASONS PREFERRED PARTNER BENEFITS

• VIP Status. Hotel management and staff anticipates your arrival
• First priority for best guest room inventory
• Priority wait-list clearance in sold out hotels, and a strict no walk policy
• Pro-Active outreach between hotels and Christine Serio Travel to customize your hotel/destination experience

+ BELMOND BELLINI CLUB

Belmond has a fabled and celebrated history. Long have travelers turned to Belmond for truly remarkable travel experiences (safaris, trains and river cruises) and visits to some of the most famed hotels and properties in the world. The Bellini Club was named after the signature cocktail from Harry’s Bar in Venice, Italy – also the home of Belmond’s Hotel Cipriani. Membership to the Bellini Club gives Christine Serio Travel access to generous benefits that she can pass onto her clients to make your travel experiences unique.

BELMOND BELLINI CLUB BENEFITS

• Complimentary upgrade upon arrival at time of check-in, based on availability
• Complimentary Internet
• Buffet or full breakfast for 2 for the duration of your stay • Fully flexible hotel or resort credit up to $200 per stay and $500 Gift Voucher for future travel when purchasing an experience of $5,000
• VIP Recognition by property management and staff
• Special in-room welcome amenity
• Top-of-the-waitlist priority for high demand properties and experiences

+ DORCHESTER COLLECTION DIAMOND CLUB

• VIP Status. Hotel management is made aware of your stay and will personally escort you to your room upon arrival.
• 24/7 Diamond Club Ambassador Team will be ready to assist you anytime throughout your stay.
• You will receive Complimentary breakfast for two (2) daily. You may choose to enjoy breakfast in your room or at the restaurant.
• Guaranteed upgrade at time of booking for guest rooms, based on availability. (Upgrade at time of arrival for Junior Suites, based on availability).
• Daily unlimited internet access for unlimited number of devices
• Credit of 100 units of local currency that can be applied to your final bill, for guest rooms and junior suites
• Daily credit of 100 units of local currency that can be applied to your final bill, for suites
• A no-walk policy at all hotels

+ RITZ-CARLTON STARS BENEFITS

• VIP Status with personal outreach to hotel executives in advance of your arrival.
• Complimentary daily breakfast for two (2) guests.
• Preferred status for room or suite upgrade at the time of your check-in.
• First priority for your specific room type, location, bedding and connecting rooms.
• Top priority waitlist in sold out situations.
• No walk policy in sold out situations.
• Personalized welcome from the hotel management.
• Pre-registration and express check- in upon request.
• 4:00 pm late checkout – priority request.

+ MANDARIN ORIENTAL FAN CLUB

Christine Serio Travel is a member of the exclusive Mandarin Oriental Fan Club. Our clients can access benefits not available when booking online or directly. To learn more about the full Mandarin Oriental Fan Club benefits, please contact Christine directly.

+ OETKER COLLECTION

OETKER PEARL PARTNER AMENITIES

• One category room upgrade at time of booking, upon availability
• Allocation of best room in the category
• Personalized welcome amenity and note from the senior management
• Daily unlimited internet access for unlimited number of devices
• Priority access to courtesy car, when applicable
• Daily complimentary breakfast for 2, including buffets
• Spa or food & beverage credit of 85€ for each one-night stay; credit increased to 170€ for two-nights or more:
• Spa credit: Brenners Park-Hotel & Spa, Le Bristol Paris, Fregate Island Private, Jumby Bay Island
• Food & Beverage credit: Hotel du Cap, L’Apogée Courchevel, Château Saint-Martin, Eden Rock – St Barths, Palácio Tangará
• Food & Beverage or Spa credit: The Lanesborough

+ ROCCO FORTE SIR ROCCO’S KNIGHTS

SIR ROCCO’S KNIGHTS BENEFITS

• VIP welcome and recognition of Brownell guests
• Complimentary daily breakfast for two
• Hotel credit of $100 for rooms and Junior Suites per stay
• Hotel credit of $200 for suite bookings (based on minimum 2 nights stay)
• Complimentary high speed Wi-Fi access for the duration of stay
• Highest priority for upgrade upon arrival, based on availability
• Highest priority for Early Check-In/Late Check-Out, based on availability
• 20% off spa services at certain hotels
• Priority waitlist clearance

+ JUMEIRAH PASSPORT TO LUXURY

JUMEIRAH PASSPORT TO LUXURY BENEFITS

• Complimentary buffet breakfast for two for the duration of your stay
• Complimentary room category upgrade at arrival, based on availability
• $100 food and beverage or spa credit, per room per stay
• Early check-in and 4:00 PM late check-out, based on availability
• Complimentary Wi-Fi

+ PENINSULA HOTELS PENCLUB

As a member of the PenClub, we can offer exclusive benefits and amenities to clients who stay at any of The Peninsula Hotels. You will receive the ultimate VIP experience that is not available by booking online or direct. We have contacts at each property and work closely with them to ensure that your stay is exceptional.

PENCLUB BENEFITS

• Exclusive Hotel Amenities that vary by property. Please inquire.
• Daily full breakfast for up to two persons
• “Peninsula Time” – Flexible check-in and check-out times (A holding room will be provided if the reserved room type is not available upon guest’s arrival)
• Room upgrade to the next category upon arrival
• Upgraded welcome in-room amenities
• Complimentary long-distance calls via VOIP in hotels at Hong Kong, Shanghai, Beijing, Tokyo, New York, Chicago, Paris and Bangkok

+ ROSEWOOD ELITE

Rosewood hotels and resorts are among the most special and divine properties in the world. Many are historically significant properties that were the private playgrounds of America’s elite like the Rockefellers. Through our status as a Rosewood Elite agency, we are pleased to offer you insider access at these amazing hotels and resorts. To learn more about the full Rosewood Elite benefits, please contact us directly.

+ HYATT PRIVÉ

HYATT PRIVÉ EXCLUSIVE BENEFITS FOR CLIENTS

• $50 – $100 property credit, per stay (credit varies by property)
• Room or Suite Upgrade, response within 24 hours of request, subject to availability
• Daily full breakfast for two at hotel restaurant
• Welcome amenity
• Guest welcome letter
• Early Check-In/Late Check-Out, response within 24 hours of request, subject to availability
• Connecting Rooms, response within 24 hours of request, subject to availability
• Free Wifi

+ PREFERRED HOTELS & RESORTS PLATINUM PARTNER

PREFERRED PLATINUM PARTNER BENEFITS

• Daily breakfast for two for duration of the stay
• $75 USD equivalent Resort or Hotel Credit to be used during stay
• Complimentary Wi-Fi
• Room Upgrade on arrival, subject to availability
• Priority Check in and Check out, subject to availability
• Special Welcome amenity

+ LANGHAM COUTURE PROGRAM

As a member of the Langham Couture preferred partner program, we can access exclusive amenities and benefits for clients at any of Langham Hotels and Resorts’ luxury properties around the world.

LANGHAM COUTURE BENEFITS

• Flexible check-in and check-out
• Upgrade at time of booking, based on availability
• VIP Status

+ STARWOOD LUXURY PRIVILEGE PROGRAM

When you choose to stay at any St. Regis, W, or Starwood Luxury Collection hotel in the world, you become a Starwood Elite guest when you book with us. Through this program, we are able to offer our clients upgrade privileges and added-value amenities without having to read the fine print. Our clients are not required to book their stay with any certain credit card nor have to be a member of the Marriott Bonvoy points program.

ST. REGIS, W, AND STARWOOD LUXURY COLLECTION LUXURY PRIVILEGE BENEFITS

• Complimentary breakfast for the duration of your stay
• Priority upgrade upon arrival, if available
• Special welcome amenity
• Early check-in and late check-out, if available

+ SHANGRI-LA’S LUXURY CIRCLE

SHANGRI-LA LUXURY CIRCLE BENEFITS

• VIP Status. Top hotel executives are made aware of your arrival
• One category upgrade at time of booking, subject to availability
• Complimentary full breakfast for two daily, including in-room dining
• Hotel credit of $50 / $100 or 10% of average daily room rate, whichever is higher in value
• VIP welcome amenity
• Early check-in and late check-out, if available
• Top priority waitlist in sold out situations.
• No walk policy in sold out situations.
• Dedicated concierge personnel to handle all your needs and requests

+ SOFITEL LUXURY HOTELS STEP RECOGNITION PROGRAM

STEP PROGRAM BENEFITS

• Complimentary daily breakfast for two people
• Express check-in
• Priority one category upgrade upon arrival (Subject to availability)
• Automatic placement at top of waitlists
• No-walk policy for guaranteed bookings in sold out situations